Terms of service

Privacy Policy

Last updated: July 2026

Clearli ("we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). Clearli is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed.

Personal Information We Collect or Process

"Personal information" refers to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact details including your name, address, billing address, shipping address, phone number and email address
Financial information including payment card information, transaction details, form of payment and payment confirmation
Account information including your username, password, security questions and preferences
Transaction information including items you view, add to cart, or purchase, return or exchange
Communications with us including information you include when contacting our customer support team
Device information including your IP address, browser type, device identifiers and network information
Usage information including how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you create an account, use the Services, make a purchase or communicate with us
Automatically through the Services via cookies and similar technologies when you visit our website
From our service providers who collect or process personal information on our behalf
From our partners or other third parties as permitted by applicable law

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and improving the Services — processing your payments, fulfilling your orders, managing your account, arranging shipping, facilitating returns and exchanges, and improving your shopping experience
Marketing and advertising — sending marketing communications by email or other channels, and showing you relevant advertisements based on your activity on the Services
Security and fraud prevention — authenticating your account, detecting fraudulent or malicious activity, and securing our Services
Communicating with you — providing customer support and responding to your enquiries
Legal compliance — complying with applicable law, responding to legal process, and enforcing our terms and policies

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

Shopify and service providers who perform services on our behalf including payment processing, data analytics, customer support, cloud storage, fulfilment and shipping
Business and marketing partners to provide advertising and marketing services
When you direct or consent to our disclosure to third parties, such as to ship your products
Within our corporate group or affiliates
In connection with a business transaction such as a merger, acquisition or bankruptcy
To comply with legal obligations including responding to subpoenas or law enforcement requests
To protect our rights and the rights of our users or others

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses your personal information and to exercise any rights you may have, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies

We use cookies and similar tracking technologies to enhance your experience on the Services. You may control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the Services. Where required by law, we will obtain your consent before placing non-essential cookies.

Third Party Websites and Links

The Services may include links to third-party websites. We are not responsible for the privacy or security practices of those sites and encourage you to review their privacy policies before providing any personal information.

Children's Data

The Services are not intended for children under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us and we will delete it promptly.

Security and Retention of Your Information

We take reasonable measures to protect your personal information, but no security system is impenetrable. The length of time we retain your personal information depends on factors including whether we need it to provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Right to Access / Know — request access to the personal information we hold about you
Right to Delete — request deletion of personal information we hold about you
Right to Correct — request correction of inaccurate personal information
Right of Portability — receive a copy of your personal information and request its transfer to a third party
Right to Opt Out of Sale or Targeted Advertising — opt out of the sale or sharing of your personal information for targeted advertising purposes
Managing Communication Preferences — opt out of promotional emails at any time using the unsubscribe link in our emails

UK and European Economic Area residents additionally have the right to object to or restrict processing of their personal information, and to withdraw consent where processing is based on consent.

Australian and New Zealand residents have rights under the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020, including the right to access and correct personal information we hold about you.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete and opt out of the sale of personal information.

To exercise any of these rights, please contact us at support@byclearli.com. We will respond in a timely manner as required by applicable law and may need to verify your identity before processing your request. We will not discriminate against you for exercising any of these rights.

Global Privacy Control

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt out of targeted advertising for the device and browser you use to visit the website. To learn more, visit https://globalprivacycontrol.org/.

International Transfers

We may transfer, store and process your personal information outside the country you live in. Where we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent UK mechanisms, unless the transfer is to a country with an adequate level of protection.

Complaints

If you have concerns about how we handle your personal information, please contact us at support@byclearli.com. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority:

UK: Information Commissioner's Office (ICO) — ico.org.uk
EU: Your national supervisory authority — edpb.europa.eu
Australia: Office of the Australian Information Commissioner (OAIC) — oaic.gov.au
New Zealand: Office of the Privacy Commissioner — privacy.org.nz

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the revised policy on this website and update the "Last updated" date at the top.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

📧 support@byclearli.com

Key changes made: corrected email to support@byclearli.com, removed the broken opt-out link, added Australian Privacy Act 1988 and NZ Privacy Act 2020 references, added CCPA reference for California, added cookies section, added complaint authority links for UK/EU/AU/NZ, updated the date, and removed all Allure template references.

OVERVIEW This website is operated by Calcie™. Throughout the site, the terms “we”, “us” and “our” refer to Calcie™. Calcie™ offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: https://calcieco.com/policies/refund-policy  We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more details, please review our Refund Policy: https://calcieco.com/policies/refund-policy  SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service. SECTION 8 - THIRD-PARTY LINKS Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties.

Two things to flag before I update this:

This is a Calcie™ template — it references calcieco.com and Calcie™ throughout. It's not your document.
It references your refund policy URL as calcieco.com which is a competitor or unrelated store.

I'll rewrite it fully for Clearli with all references corrected, your markets covered, and updated for current legislation.

Terms of Service

Last updated: July 2026

Overview

This website is operated by Clearli. Throughout this site, the terms "we", "us" and "our" refer to Clearli. Clearli offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction in connection with your use of the Service.

You must not transmit any viruses, worms, or code of a destructive nature.

A breach of any of these Terms will result in immediate termination of your access to the Services.

Section 2 — General Conditions

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (excluding payment card information) may be transferred unencrypted and may involve transmissions over various networks. Payment card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

Section 3 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our site.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 — Products and Services

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your device's display of any colour will be accurate.

We reserve the right to limit sales of our products to any person, geographic region or jurisdiction on a case-by-case basis. All product descriptions and pricing are subject to change at any time at our sole discretion.

We do not warrant that the quality of any products, services or other material purchased will meet your expectations.

For information about returns and refunds, please refer to our Refund Policy at byclearli.com/policies/refund-policy

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household or per order, including orders placed under the same customer account, credit card, or billing and shipping address.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and payment information as needed.

Section 7 — Optional Tools

We may provide access to third-party tools over which we have no control. Such tools are provided "as is" without any warranties or endorsement. We shall have no liability arising from your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk.

Section 8 — Third-Party Links

Our Service may include links to third-party websites not affiliated with us. We are not responsible for the content, accuracy or practices of those sites and will have no liability for any harm or damages related to your use of third-party websites or services.

Section 9 — User Comments and Submissions

If you send us comments, feedback, ideas or other submissions, you agree that we may use them at any time without restriction, compensation or obligation of confidentiality.

You agree that your comments will not violate any third-party rights, contain unlawful or abusive material, or include any virus or malware. You may not use a false identity or mislead us or other users.

We may monitor and remove content we determine to be unlawful, offensive, or otherwise objectionable at our sole discretion.

Section 10 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, available at byclearli.com/policies/privacy-policy

Section 11 — Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Section 12 — Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.

To the fullest extent permitted by applicable law, we exclude all warranties, conditions and representations. In no event shall Clearli be liable for any indirect, incidental, special or consequential damages arising from your use of the Service or products purchased through the Service.

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including consumer guarantees under the Australian Consumer Law, the New Zealand Consumer Guarantees Act, the UK Consumer Rights Act 2015, or equivalent legislation in other jurisdictions.

Section 13 — Indemnification

You agree to indemnify, defend and hold harmless Clearli and our affiliates, partners, officers, directors, agents, contractors and employees from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Section 14 — Governing Law

These Terms of Service are governed by the laws of England and Wales. Customers in other jurisdictions retain the benefit of any mandatory consumer protection laws applicable in their country of residence.

Section 15 — Changes to Terms of Service

We reserve the right to update these Terms of Service at any time. Changes take effect from the moment they are posted to our website. It is your responsibility to review these Terms periodically. Your continued use of the site following any changes constitutes acceptance of those changes.

Section 16 — Contact

Questions about these Terms of Service should be sent to:

📧 support@byclearli.com